eringilliam: iot*

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  1. According to Gartner, customer experience (CX) – more than products or solutions – is the new battlefront for business, with 81% of marketers saying that by 2020 they expect to be competing mostly or completely on the basis of CX. However, with customer expectations constantly rising, businesses continue to fall behind. Forrester’s Global Customer Experience Index continues to find that most companies are rated as “poor” or “very poor” year on year. Even the organisations that scored “good” in 2017 either fell in 2018 or didn’t improve. In order to future-proof their business, organisations need to be asking themselves not ‘what do customers want?’ but, ‘what will customers want?’
    http://www.itnewsafrica.com/2018/11/how-will-automation-ai-and-iot-shape-user-experience/
    Tags: , , , , by eringilliam (2018-12-06)
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  2. While the Internet of Things or IoT is touted as the next big thing in the communication technology world and is said to connect over 30 billion devices in next five years and generate revenues in multiple of trillions, industries are not very sure what verticals would drive the initial growth where to put their money in.

    Research firm Gartner came to rescue last week with its top 10 IoT trends predictions that aim at easing out some confusion and offer a bit clarity into the areas that would drive growth in the fields of IoT in the next five years.
    https://www.teleanalysis.com/analysis/top-10-iot-trends-next-5-years-gartner-29173/
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  3. For all the talk of ‘improving the user experience’ that we come across in our smart home research, it’s still not surprising to hear how the majority of consumers feel about their IoT gadgets and doohickeys. According to a 10,000 person survey, carried out by software firm Dynatrace, some 64% of IoT device users have already encountered performance issues. On the one hand, it’s encouraging that apparently 52% of consumers are now apparently using IoT devices, although we think that might be quite a widely cast net, in terms of its definition. However, the flipside is that 64% of that group had run into a problem. According to Dynatrace’s survey, this works out to 1.5 digital performance problems each day,…
    https://rethinkresearch.biz/articles/consumers-still-have-awful-iot-user-experience-says-dynatrace-survey/
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  4. Leaders in the digital age have to think about grooming the right talent for jobs of the future. We live in a world where connectivity is inevitable, and this makes the Internet of Things (IoT) stand out amongst the emerging technologies. IoT connectivity lies at the heart of digital transformation as it forms the foundation for a wide range of technologies including automation, Artificial Intelligence (AI), machine learning and robotics among others. The lack of understanding among decision makers of the potential benefits of IoT, and the limited maturity of the industry hinders its smooth adoption.

    The Talent Supply Index found that the demand for talent in IoT shot up 304 percent between 2014 and 2017. Although the continuous uptick in need for expertise in emerging technologies and more specifically IoT, the talent available has not grown at the same pace. The next question that comes to mind is “How should we bridge this gap?"

    Additional focus in the following four areas is required for organisations to be future ready:
    http://www.forbesindia.com/blog/technology/bridging-the-talent-gap-in-emerging-technologies/
    Tags: , , , , by eringilliam (2018-07-25)
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