If you’re a business technology user, you may have noticed a recent trend in Software-as-a-Service (SaaS) products: Many of them are becoming integrated platforms to interact with other business needs.
For as long as there’s been business technology, buyers have been forced to take a “best of breed” approach, selecting a number of specialized products to address different needs. SaaS products have been no different. They have traditionally offered specific solutions for specific use cases. But today, you’re seeing these types of products expand their value by offering integrations, cooperative development, and new areas of application. The idea is to help the customer by consolidating multiple buying decisions and oversight of these business tools down to one choice: the SaaS platform.
https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2019/03/29/is-2019-the-year-to-create-an-saas-platform/
One of the key drivers of the AI (Artificial Intelligence) revolution is open source software. With languages like Python and platforms such as TensorFlow, anybody can create sophisticated models.
Yet this does not mean the applications will be useful. They may wind up doing more harm than good, as we’ve seen with cases involving bias.
But there is something else that often gets overlooked: The user experience. After all, despite the availability of powerful tools and access to cloud-based systems, the fact remains that it is usually data scientists that create the applications, who may not be adept at developing intuitive interfaces. But more and more, it’s non-technical people that are using the technology to achieve tangible business objectives.
https://www.forbes.com/sites/tomtaulli/2019/04/27/artificial-intelligence-ai-what-about-the-user-experience/#75f7d10e16fe/
Bookmarks on this page are managed by an admin user. 
