User Experience News

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31. How Contextual User Experiences Are Optimizing Services

    In this interview, CEO and co-founder of Talla Rob May discusses how his company is using big data and artificial intelligence to help businesses improve the user experience for their consumers

    https://www.psfk.com/2018/05/rob-may-talla-nterview.html/

    Tags: interview, artificial-intelligence, user-experience, ux, consumers, big-data by eringilliam (2018-05-31)

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32. How Brands Are Leveraging AI To Streamline The User Experience

    While a data-based world allows us to build services and products, it also requires complicated processes of acquisition that can be tedious if not overwhelming. This is why businesses are increasingly implementing artificial intelligence to simplify their data-based services. Here’s how 5 brands are turning to chatbots and voice programs to allow users to easily input information and receive personalized instructions for complex or unfamiliar processes, resulting in a customer onboarding journey with minimal friction.

    https://www.psfk.com/2018/05/trend-brands-leverage-ai-streamline-user-experience.html/

    Tags: data-based, artificial-intelligence, onboarding, user-experience, ai by eringilliam (2018-05-29)

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