User interface (UI) design in enterprise software has been a topic of conversation for many years. UIs try to contribute to a great user experience; a good UI ensures the smooth completion of a task and makes the software user experience enjoyable.
The interface we see on our smartphones every day has been many years and many iterations in the making, designed to provide a simpler way to navigate the system and maintain a seamless flow of work productivity.
In today’s digital era, we’re seeing a big change of focus from UI to modern user experiences (UX) such as conversational UX and purpose-built UX where the user experience is all about the optimal way to arrive at an outcome. Here’s why UX will trump UI for enterprise software users in the future:
https://bizedge.co.nz/story/invest-in-enterprise-software-ux-watch-your-people-grow/
Enterprise software often has a negative connotation because of the negative user experience associated with it. Two leading reasons why enterprise software isn’t cutting it are an overwhelming number of features and a general lack of intuitiveness.
Contrary to what you might think, it isn’t only untrained employees that don’t understand the software. Even the younger, extremely tech-savvy generation entering the workplace struggles to understand how this convoluted technology works.
https://www.forbes.com/sites/forbestechcouncil/2018/07/26/the-enterprise-software-trend-you-need-to-know-about/