User Experience News

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1. 5 ways online customer feedback can optimise your webshop

   You are an online marketer or eCommerce manager of a successful webshop and you’ve got all the necessary tools up and running. You’ve got your ads and retargeting efforts that provide you with leads. Then there’s A/B testing which provides insight into what is and isn’t converting your visitors. Meanwhile your web analytics and heatmaps are showing you what’s happening on your site. This is often the basic toolkit for webshops, which is logical, because it is important to know what your visitors are doing on your website. Unfortunately these tools don’t provide a complete understanding of the customer…

   https://mopinion.com/5-ways-online-customer-feedback-can-optimise-your-webshop-2/

   Tags: ecommerce, marketing-toolkit, online-feedback, user-experience, real-time by eringilliam (2019-03-06)

   Comments - Voting 0
2. Online Customer Journeys Programme - Mopinion

   Mopinion Launches Ground-breaking Online Customer Journeys Programme
   Unique online research software solution helps businesses capture and analyse online customer journeys in real-time to improve services and increase sales.

   https://mopinion.com/online-customer-journeys-programme/

   Tags: user-feedback, customer journeys programme, real-time by eringilliam (2017-08-29)

   Comments - Voting 0

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