The future for the Internet of Things (IoT) looks great overall. By most estimates, the IoT market is set to grow dramatically over the course of the next few years. In fact, Bain forecasts that the IoT market will double by 2021 reaching $520 billion.
Fueling this growth are the benefits IoT products offer not only to consumers but also to businesses across a number of industries like healthcare, retail, manufacturing, and transportation.
https://www.iotforall.com/how-to-avoid-three-pitfalls-iot-testing/
On an almost daily basis I speak to companies about their thoughts and strategies on providing the best possible customer experience and it’s fair to say that the vast majority view it as a high priority on their business planning agenda.
https://mopinion.com/avoiding-the-four-pitfalls-of-customer-experience-management-strategy/