rganizations often struggle to tap into the expertise and experiences of employees. It’s often easier to hire external ‘experts’ than to build on the mountains of local knowledge that already exists. The User Experience Fishbowl is one of 33 Liberating Structures by Henri Leipmanowicz and Keith McCandless that is ideally suited for unleashing this kind of local wisdom, to identify patterns and to build on them.
https://www.business2community.com/strategy/unleash-local-know-how-with-a-user-experience-fishbowl-02069411/
