Digital performance gaps impact the customer experience

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  1. Digital performance gaps impact the customer experience
    While digital performance is deemed critical, and successful digital strategies can have a meaningful impact on the business, there is a significant digital performance gap that exists today, impacting the customer experience, diminishing productivity and pushing out deadlines.
    https://www.itweb.co.za/content/mYZRXM9P1Zm7OgA8/
    Tags: digital-performance, customer-experience, cx, user-experience, by eringilliam (2018-08-22)
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