There are 7 factors that describe user experience, according to Peter Morville a pioneer in the UX field who was written several best-selling books and advises many Fortune 500 companies on UX
https://www.interaction-design.org/literature/article/the-7-factors-that-influence-user-experience/
New technologies have always produced unintended consequences. But user experience (UX) designers and engineers face a number of new ethical challenges today with the rise of technology and our interaction and dependence on it.
https://www.bentley.edu/impact/articles/ethics-user-experience/
The user experience of websites has improved by leaps and bounds over the years, but still there are sites that make us ask, “What were they thinking?!”
http://uxmag.com/articles/the-five-worst-ux-mistakes-websites-make/
User experience is defined as the overall experience of a person when using a product (such as a website), specifically referring to how easy or pleasing the product is to use.
https://www.forbes.com/sites/forbesagencycouncil/2017/06/15/the-importance-of-improving-user-experience/#3f0f63aa2b48/
User Experience trends are generally difficult to predict. We typically look to the past to help determine future trends, but this is not always an effective or accurate way of foretelling what trends the next year holds. Here are some trends we anticipate for 2018.
https://uxplanet.org/the-top-10-user-experience-design-trends-for-2018-2842be9364aa/
Content, videos and images have the ability to influence a reader’s mind. Content strategy is getting all these things in line so that the final product looks deliverable. Simply put, content strategy works like glue that holds a massive project together. It is a plan for creating delivering and managing usable, useful content.
https://uxmag.com/articles/the-user-experience-of-good-content/
User Experience Design (UXD or UX) in web design is the process of enhancing user satisfaction by improving the usability, accessibility, and efficiency of user interaction with websites.
https://www.intechnic.com/blog/100-ux-design-pro-tips-from-user-experience-master/
Have a look at these 20 different customer journey mapping tools that will help you create customer journey maps...
https://mopinion.com/top-20-customer-journey-mapping-tools-overview/
“User Experience” and “Customer Experience.” They sound pretty similar, right? Here is a diffrent look at it...
https://www.digitalgov.gov/2014/07/07/user-experience-ux-vs-customer-experience-cx-whats-the-dif/
You’ll often hear people refer to UX when talking about digital interfaces, like websites or mobile apps. While that’s not incorrect, a deeper look into UX is essential for a full understanding of what UX is and why it’s important to know more about it.
https://theblog.adobe.com/what-is-ux-and-why-should-you-care/
