Companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues.
https://www.superoffice.com/blog/customer-experience-strategy/
When it comes to news there is a set of expectations that readers have and that may determine the success or not of a newspaper. Make sure your publication apply the following 10 User Experience (UX) and content tips!
https://blog.opennemas.com/articulo/articles/improve-user-experience-newspaper/20160824111517001003.html/
The user interface (UI) and user experience (UX) are extremely important to the success of mobile applications...
https://developers.redhat.com/blog/2016/10/31/improving-user-experience-for-mobile-apis-using-the-cloud/
Sites that offer a great UX have increased user engagement, higher volumes of returning visitors, more social shares and organic backlinks, and better conversion rates.
https://www.eukhost.com/blog/webhosting/essential-user-experience-requirements-for-todays-websites/
Well-executed interaction design plays a huge role in the implementation of great UX, and is indisputably one of the fundamentals of UX design principles.
https://blog.prototypr.io/boost-your-ux-with-these-successful-interaction-design-principles-e2f0c2b49050/
With so much changing in the marketing world, many are wondering if they should stick to the plan they laid out in 2017 or if it’s time to make some changes and adapt to new trends in 2018.
https://www.impactbnd.com/blog/ux-design-trends-2018/
Have a look at these 20 different customer journey mapping tools that will help you create customer journey maps...
https://mopinion.com/top-20-customer-journey-mapping-tools-overview/
Small details can make a big difference to the user experience, saving users' time, making it easier for them to spend money, or just generally making it more enjoyable.
https://econsultancy.com/blog/63938-15-tiny-ux-elements-that-can-make-a-big-difference/
The user experience of websites has improved by leaps and bounds over the years, but still there are sites that make us ask, “What were they thinking?!”
http://uxmag.com/articles/the-five-worst-ux-mistakes-websites-make/
Content, videos and images have the ability to influence a reader’s mind. Content strategy is getting all these things in line so that the final product looks deliverable. Simply put, content strategy works like glue that holds a massive project together. It is a plan for creating delivering and managing usable, useful content.
https://uxmag.com/articles/the-user-experience-of-good-content/