What are user feedback tools? - Mopinion

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  1. A user feedback tool is a tool that is used on your website or mobile app to discover how users experience your online service. You are probably wondering now: Yes, but a quantitative analytics tool (such as web statistics) supplies you with the exact same information? This is not entirely true, because a user feedback tool retrieves the why question: Why do your visitors behave the way they do on your website?
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Mopinion: The Leading User Experience Tool

Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.