Embracing the Benefits of your Enthusiastic Customers - Mopinion

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  1. When it comes to customer loyalty its very easy for businesses to focus on those people that have had problems or issues and want to complain.
    Tags: user-feedback, nps, voc, by eringilliam (2017-08-29)
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Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.