Mopinion’s platform has undergone several changes in order to meet the requirements of GDPR. Among these changes is the modification of our visual feedback feature. Visual feedback allows Mopinion users to take an even closer look at how visitors experience their websites and mobile apps. The nature of this feedback, however, also presents some privacy risks (such as feedback screenshots that contain personal data) which must be mitigated completely. Mopinion has carefully and delicately reviewed all aspects of its visual feedback feature and added several powerful data masking options for protecting privacy-sensitive data.
https://mopinion.com/gdpr-data-masking-visual-feedback/
Mopinion has been working closely with its legal team to ensure it’s platform and services are in compliance GDPR as well as guarantee that all the necessary legal documentation has been drawn up and in line with the new regulation. This documentation includes a new Data Processing Addendum (to Terms & Conditions) and a GDPR Processor Contract (also referred to as a Data Processing Agreement, or DPA).
https://mopinion.com/data-processing-addendum-processor-contract-template-gdpr/
Many organizations are taking steps towards becoming compliant with the upcoming EU General Data Protection Regulation (GDPR) before the May 2018 compliance date. But only a few are considering user experience (UX) aspects of GDPR compliance, which is of paramount importance in order to gain a competitive edge. A sound UX strategy tied with GDPR compliance will enable organizations to use personal data privacy as a differentiator in the market to attract new customers and retain existing ones. It is necessary to consider privacy as a key ingredient of your UX at the initial stages itself.
This webinar will cover best practices when applying GDPR into your product experience and user journey with the examples such as:
- User onboarding
- Privacy by design
- Managing user consent
- Adopting your software and user interfaces to ensure GDPR compliance
https://wso2.com/library/webinars/2018/05/the-impact-of-gdpr-on-user-experience/
Until recently, many people didn’t realize how much of their personal data was being collected and stored in the digital realm. The truth is that companies capture, store and analyze large amounts of consumer data every day. They look at how customers behave, who they are, and what they care about.
https://rbj.net/2018/12/23/the-user-experience-and-data-privacy/
