B2C companies have long known that a great customer experience is crucial for success. Matt Hampshire encourages B2Bs to take it just as seriously.
Slowly but surely, B2B companies are beginning to realise they need to catch up with the way their customers are finding, researching and buying their products through digital platforms. They’re starting to understand that they are being evaluated using the same criteria as B2C businesses.
More and more, they are seeing how customers are placing a higher priority on ease of use, relevance and value, just as they would on Amazon or any other digital marketplace.
http://www.insidesap.com.au/time-fix-dated-b2b-user-experience/
The education game market continues to grow rapidly, and mobile learning games are a dominant force in this market. Newzoo, an industry analyst that provides insight for the generic games market, predicts the overall mobile game market across all game types will grow 40 percent between now and 2020. That’s a significant growth increase.
https://www.td.org/insights/when-games-go-small/
Most retail marketers would argue that the secret to effective sales is creating an outstanding customer experience. From investing in UX design and customer relationship management software to training customer service staff, frontline marketers know that every consumer touch point is critical to creating a compelling brand experience.
https://www.retailcustomerexperience.com/blogs/why-product-data-is-key-to-superior-customer-experience/
PWAs allow users to have the experience of an app without having to download one.
By now, you’ve probably heard that Progressive Web Apps (PWA) are the next big thing. Experts believe that they’ll push the mobile web forward, bring parity to web and native apps and provide mobile specific capabilities to web users.
So what are Progressive Web Apps, exactly?
https://www.itproportal.com/features/progressive-web-apps-why-theyre-revolutionising-the-user-experience/
Hiring enough software engineers, DevOps managers, cloud computing specialists and other roles required to facilitate IT transformations remain tall tasks for CIOs. But the talent crunch isn't limited to those with coding skills and algorithmic thinking: Enterprises are also struggling to hire staff with soft skills who can help shape the user experience around digital services.
http://www.cio.in/feature/8-essential-roles-successful-digital-transformation/
The payments business has undergone a massive revolution. While online shopping technology has surged forward with better shopping cart systems, AI-assisted tools to help you find what you're looking for - even when you don't know what you want, and greatly improved user interfaces, payments have languished. Andy Barker, the head of payments at online commerce shopping provider Magento, and I spoke about this at the recent MagentoLive event.
https://www.lifehacker.com.au/2018/03/payments-are-slowly-catching-up-with-online-commerce-systems/
Mobile traffic has already surpassed desktop traffic online. More than half of all traffic is from smartphones and tablets now.
Plus, 79 percent of global internet traffic will be mobile by the end of 2018.
And it’s no secret that Google places a big importance on mobile.
Mobile is critical in today’s world. But just having a mobile site doesn’t mean you are free from potential issues.
https://www.searchenginejournal.com/site-ready-google-mobile-first-index/240927/
To be a digital marketer, you must have a knack for applying a proven strategy and driving results fast.
With today’s live data and a shrewd way of pointing success back to effort, marketers are bound for instant gratification.
Yet, after achieving and sustaining success, some marketers reach an impasse. They face a performance plateau—wheels still spinning but in neutral.
http://socialbarrel.com/effective-tips-optimize-user-experience-digital-marketing/115111/
OpenStack’s cloud infrastructure platform updated to boost enterprise and organisations’ cloud technology adoption.
The OpenStack community has released the latest version of its cloud infrastructure software Queens, designed to enhance enterprise experience in the cloud.
https://www.cbronline.com/news/queens-cloud-infrastructure-gets-face-lift-boosting-user-experience/
Established in 2001 in the Netherlands, Translink operates as the connecting force behind the OV-chipkaart. One card used for accessing all sorts of public transportation, the OV-chipkaart is an easier and more secure way for people to travel. The OV-chipkaart also allows Dutch public transportation companies to make more efficient use of capacity, resources and staff.
https://mopinion.com/translink-provides-seamless-online-experience-with-customer-feedback/
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