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  1. If you’re reading this it’s probably safe to say your business has decided to implement an online customer feedback programme. Excellent choice! The next step is to start setting things into motion (in other words, collecting feedback), which can be challenging without the proper guidance. If you already have goals set out for your business, you’re certainly on the right track. Now all you’re going to need is a strategy that encompasses those goals, which – in the case of feedback – can be as simple as using a feedback form template, or at least understanding how a feedback form should be designed…
    https://mopinion.com/the-best-feedback-form-templates-for-your-website/
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  2. There is one principle of organization that every human should adhere to, particularly people who design products. Day after day, I see companies break this rule, and it is 100% of the time to their detriment. In this article I will explain what that rule is, and what it means to product and service design. I’ll also raise the possible implications of this phenomenon on organizational management, collaboration, and general performance. The psychological phenomenon I will be discussing in this article is known as Miller’s Law. Rather than just tell you what Miller’s Law is, I ask you to take part in this exercise for a more immersive learning lesson.
    https://blog.prototypr.io/the-most-important-rule-in-ux-design-that-everyone-breaks-1c1cb188931?ref=webdesignernews.com/
    Tags: , , by tjeerdtraats (2017-11-17)
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  3. Have you ever stumbled upon a website with endless paragraphs of text, hard-to-complete forms (information incomplete – what do you mean?!), unclear navigation (where am I supposed to click?!), or annoying pop-ups?

    That means that user-friendliness – often called UX (User Experience) – is essential to any website’s success. Not only because you want visitors to stick around and explore your website, but also to increase the number of people finding your website in Google searches.

    In this article, you’ll read the five most important reasons why UX has a huge impact on your SEO (search engine optimization – a way to rank as high as possible in organic search results.)
    https://www.webtexttool.com/5-reasons-why-user-experience-ux-is-important-for-seo/
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  4. What is the best way to build a fantastic user experience in the shortest amount of time?

    You could ask a hundred UX designers and not get the same answer. While there are methods to guide you to success in design, there is no formula that promises a good solution.

    When you are working on a new product, speed is very often an important factor. Investors or stakeholders want to break even or become profitable, as quickly as possible to stop the bleeding of money on a new project.

    Many software and web development teams utilise the Agile process as their project management framework of choice to accommodate this quick speed.
    https://usabilitygeek.com/ux-mvp-agile/
    Tags: , , , by tjeerdtraats (2017-11-17)
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  5. User Experience (UX) is somewhat of an ambiguous term. After all, how do you determine what is good UX and what is bad UX? Where do ‘they’ draw the line? And how do you know if you’ve got things under control? Offering up a superior digital user experience is becoming increasingly important among businesses and customers alike – which means you’re going to need the answers to these questions if you want to succeed in achieving a good UX. A great way of learning more about the quality of the UX you provide is by testing and measuring it using User Experience Testing Tools.
    https://mopinion.com/5-types-user-experience-testing-tools/
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  6. Have you ever looked at your web statistics and found that your bounce rates are really high but your conversion rates are really low? You know that this isn’t a good sign, but you have no idea why it’s happening or how to fix it. So what now? In this blog, we will take a closer look at some of the best User Experience (UX) tools.
    https://mopinion.com/best-user-experience-ux-tools-overview/
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  7. It’s true that friction hurts user experience, frustrates a user, and might even drive them to the point of abandoning your product once and for all. There’s no denying that.

    It’s true that spotting the various friction points in the process and smoothing them out is the most fundamental approach to improve its flow. Not refuting that either.

    However, that’s just one side of the friction coin.
    https://www.chargebee.com/blog/friction-improve-user-experience/
    Tags: , by tjeerdtraats (2017-11-17)
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  8. “Should I use Infinite scrolling or Pagination for my content?” Some designers are still refereeing a tug-o-war between the two methods to decide which to implement into their projects. Each of them has their strengths and weaknesses and in this article we’ll overview the two methods and decide which one we should use for our projects.
    https://uxplanet.org/ux-infinite-scrolling-vs-pagination-1030d29376f1/
    Tags: , , by tjeerdtraats (2017-11-17)
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  9. In my career as a product manager for both enterprise and consumer applications, I am sometimes asked why I focus on the user experience of enterprise applications. The gist of the argument is that enterprise applications are mandated by the company and users are required to use the app regardless of how it works.
    https://news.sap.com/why-does-user-experience-matter-for-enterprise-apps/
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  10. There is tension in every sector of ecommerce between the friction-free, one-click-style purchase experience and the important requirements of fraud prevention. This is particularly exacerbated in the travel industry.
    https://www.tnooz.com/article/the-tension-between-fraud-prevention-and-user-experience-in-the-travel-industry/
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Mopinion: The Leading User Experience Tool

Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.