New technologies have always produced unintended consequences. But user experience (UX) designers and engineers face a number of new ethical challenges today with the rise of technology and our interaction and dependence on it.
https://www.bentley.edu/impact/articles/ethics-user-experience/
You’ll often hear people refer to UX when talking about digital interfaces, like websites or mobile apps. While that’s not incorrect, a deeper look into UX is essential for a full understanding of what UX is and why it’s important to know more about it.
https://theblog.adobe.com/what-is-ux-and-why-should-you-care/
“User Experience” and “Customer Experience.” They sound pretty similar, right? Here is a diffrent look at it...
https://www.digitalgov.gov/2014/07/07/user-experience-ux-vs-customer-experience-cx-whats-the-dif/
This 8 Methods of UX Analysis methods fall into four categories – the User Perspective, the Business Perspective, the Expert Perspective, and the Technical Perspective. Each offers a unique vantage point, allowing you to feed your design process with real insight.
https://www.freshconsulting.com/8-methods-of-ux-analysis/
Life of UX designers is not the life of a magician flying in silver clouds and saving the world with every move of a hand. No, it’s a flow of rigorous research and analysis, creative effort and review of the slightest details — and many other things to mention, as well as in any other job. However, that is definitely the job that brings something precious for the humanity of today and tomorrow.
https://uxplanet.org/10-ways-how-user-experience-designers-bring-value-to-the-world-6cc63011f7ad/
When it comes to representing your brand in the best way possible, it very often revolves around a successful web presence. In particular, it will be your business’ website that will do most of the talking for you. Therefore, having a website which enables users to achieve their objectives with ease and in a way that they enjoy themselves doing so, is essential.
https://usabilitygeek.com/the-value-of-user-experience/
Technology start-ups require sound marketing goals as part of the overall business plan. This ensures new business, which is a source of revenue to cover operational expenditure. Startups offering software as a service, SaaS, need to employ a distinct marketing strategy to break into the highly competitive industry.
https://mopinion.com/winning-strategies-to-grow-a-saas-startup/
Providing a positive customer experience (CX) is becoming increasingly important among digital businesses. It is even seen as a major differentiator. Being able to provide a good CX for your customers means ‘staying in tune’ with their needs and making sure they are fully satisfied with not only your product or service itself, but also the experiences they encountered along the journey.
https://mopinion.com/live-chat-tools-vs-online-feedback-surveys-difference/
A great many companies continue using market research institutes that collect data through extended surveys in order to evaluate their websites. Every quarter, a bulky power point presentation then puts forward the collected data and analyses mishaps and improvement actions.
https://mopinion.com/without-real-time-insights-you-lose-customers/
Voice of the Customer helps financial sector regain trust and increase productivity
https://mopinion.com/voice-of-the-customer-helps-financial-sector-regain-trust-and-increase-productivity/
User Experience News is a global community of people working or interested in User Experience, CX and technology.
