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  1. For a growing economy like India, upgrading networks to 5G technology will benefit both the telecom operators and consumers. Speaking to indianexpress.com, Ericsson Global Chief Technology Officer Erik Ekudden said that investments made in the next-generation 5G networks can lower the cost involved significantly for the telecom operators. Swedish telecom equipment maker Ericsson expects 5G to be rolled out in India in 2020.
    http://indianexpress.com/article/technology/tech-news-technology/5g-is-the-modern-infrastructure-ericsson-erik-ekudden-5072712/
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  2. Some organisations have already gained many useful tips from customers using these tools. While others are still experimenting with feedback buttons left or right. Learn more about the different phases of utilising online feedback here.
    https://mopinion.com/5-ways-to-get-more-from-your-website-feedback-tool/
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  3. Meanwhile your web analytics and heatmaps are showing you what’s happening on your site. This is often the basic toolkit for webshops, which is logical, because it is important to know what your visitors are doing on your website. Unfortunately these tools don’t provide a complete understanding of the customer…
    https://mopinion.com/5-ways-online-customer-feedback-can-optimise-your-webshop/
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  4. You are an online marketer or eCommerce manager of a successful webshop and you’ve got all the necessary tools up and running. You’ve got your ads and retargeting efforts that provide you with leads. Then there’s A/B testing which provides insight into what is and isn’t converting your visitors. Meanwhile your web analytics and heatmaps are showing you what’s happening on your site. This is often the basic toolkit for webshops, which is logical, because it is important to know what your visitors are doing on your website. Unfortunately these tools don’t provide a complete understanding of the customer…
    https://mopinion.com/5-ways-online-customer-feedback-can-optimise-your-webshop-2/
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  5. Seen not long ago as “nice-to-haves” or “extras,” mobile devices and apps continue to revolutionize the way organizations operate. Workers expect to be able to do their jobs from wherever they happen to be — whether that’s in the office, in the field, at home or in an airplane terminal. Agencies that can’t meet those demands find themselves falling behind when it comes to attracting and empowering top talent. But until now, a full mobile platform wasn’t available.
    https://fedtechmagazine.com/article/2018/01/5-ways-digital-workspaces-transform-user-experience-agencies/
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  6. As a manager with a technical background, I struggled for a long time to evaluate candidates for positions outside of my expertise – especially user experience designers.

    Experienced UX designers are one of the most coveted talent assets among small businesses, especially those that rely on tech, which is part of the reason why designers have one of the highest turnover rates in the industry at 23.3 percent. But if you don't have a design background, it can be difficult to gauge exactly how much value a good UX designer adds to your small business – especially because the job title itself can mean so many different things.
    https://www.business.com/articles/5-benefits-of-a-ux-designer/
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  7. UX writing is not something new, actually it exists for quite some time. In recent years, this skill has become more and more important because companies realise that solely relying on great UX design is not enough, a product needs a better microcopy so that the interface can communicate with its users more effectively. In this article, I am going to show you some UX writing tips. Don’t forget — your microcopy is as important as your visual elements.
    https://www.infusionsoft.com/
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  8. Shopping cart abandonment is an occurrence that plagues many retailers and webshops all over the world on a daily basis. By definition, shopping cart abandonment is when a potential customer starts the checkout process for an order online but drops off before completing the purchase. You will probably all agree with me when I say that the thought of the customer getting all the way to the shopping cart only to leave empty-handed is a very troublesome one, which is why it’s important to take action and stop it. While there are many customer experience (CX) solutions that can help avoid this problem, such as user feedback, ad retargeting and email recovery campaigns, there is another area that deserves some attention as well: user experience (UX).
    https://mopinion.com/5-user-experience-ux-strategies-to-reduce-shopping-cart-abandonment/
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  9. Shopping cart abandonment is an occurrence that plagues many retailers and webshops all over the world on a daily basis. By definition, shopping cart abandonment is when a potential customer starts the checkout process for an order online but drops off before completing the purchase. You will probably all agree with me when I say that the thought of the customer getting all the way to the shopping cart only to leave empty-handed is a very troublesome one, which is why it’s important to take action and stop it. While there are many customer experience (CX) solutions that can help avoid this problem, such as user feedback, ad retargeting and email recovery campaigns, there is another area that deserves some attention as well: user experience (UX).
    https://mopinion.com/5-ux-strategies-to-reduce-shopping-cart-abandonment/
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  10. Here are 5 lessons for improving UX that brands and marketers can borrow from the UI of popular social networking sites such as Facebook, LinkedIn and Twitter.
    https://www.martechadvisor.com/articles/content-marketing/5-ux-lessons-from-the-ui-of-facebook-twitter-and-linkedin/
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Mopinion: The Leading User Experience Tool

Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.