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  1. Curious what the best practices are for gathering real time feedback from your online visitors? Perhaps you’re doing this already but struggle to manage the data and pick out important trends? If so, tune in to our upcoming webinar hosted by digital feedback specialist, Luke Price. In this webinar, we will focus on how financial institutions can gather and get the most out of their online customer feedback data.
    https://mopinion.com/webinar-how-financial-institutions-can-use-online-feedback/
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  2. In the digital marketing landscape there also is a need for “Do-It-Yourself” tools. With our feedback reporting software we have combined this need into a leading self-service feedback management solution. Besides giving you – as a marketer – the possibility to build your own feedback forms, we also offer leading feedback data analysis and visualisation tools.
    https://mopinion.com/webinar-how-to-build-your-feedback-forms-and-dashboards-effectively/
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  3. Collecting the right customer feedback in your online ordering funnel requires careful planning and a good understanding of the journey your customers are taking when purchasing a product on your website or app. If you know how to properly harness these insights and turn them into action, you’ll be well on your way to increased sales and more loyal customers.
    https://mopinion.com/webinar-utilise-website-feedback-to-drive-online-sales/
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  4. Would you like to gather real time feedback from your online visitors as they set out to achieve their goals on your website? Perhaps you are doing this already but struggle to manage the data and pick out the important trends? If so, tune in to our upcoming webinar where we will be joined by special guest Marieke Verbossen from major travel organisation and winner of the Shopping Award’s Publieksprijs XL (for Vacations & Travel Tickets), TUI. She will share some interesting details of how TUI gathers and gets the most out of their online customer feedback data.
    https://mopinion.com/webinar-how-tui-leverages-online-customer-feedback/
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  5. Would you like to gather real time feedback from your online visitors as they shop? Perhaps you are doing this already but struggle to manage the data and pick out the important trends? If so, tune in to our upcoming webinar where we will be joined by special guests Stephan Brandenburg & Iris Rabenberg of major retail company, De Bijenkorf (part of Selfridges Group). These two will share some interesting details of how they gather and get the most out of their online customer feedback data.
    https://mopinion.com/webinar-how-selfridges-group-utilises-online-customer-feedback/
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  6. Online customer feedback is the most important indicator for finding out how customers experience services that are provided via your website or app. On Thursday, June 16th at 10.00 AM (GMT+1) Mopinion will provide an interesting free Webinar about how to increase online sales with website feedback.
    https://mopinion.com/webinar-increase-online-sales-with-website-feedback/
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  7. Here are author Thea Chard's top seven reasons why she's (still) excited to be a student of UX design.
    http://trydesignlab.com/blog/ux-academy-journey-week-10-my-reasons-studying-ux-design/
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  8. With the exception of some types of customer research and testing that must be done on site or in person, CX and UX jobs can be performed completely remotely. We do not need to come into physical offices, neither to whiteboard — thanks to digital and cloud alternatives — nor to collaborate with co-workers located in the US, Croatia, India, South Africa, Brazil and around the world.
    http://cmswire.com/digital-experience/what-2020-holds-for-ux-and-customer-experience/
    Tags: , , , , by tjeerdtraats (2019-12-18)
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  9. When your reviewing your company’s user experience and the role it plays in your organization, it’s easy to note what needs to change. Poor design, outdated content, poor engagement. But what are things you should look for or look into improving?

    In our experience helping companies improve their UX design, we have noticed common threads in what a great user experience should look like.

    The first step of defining a good user experience is outlining what your goals are for your organization. Your user experience needs to line up with your overall learning strategy.
    https://www.bluewaterlearning.com/sharkbites-cornerstoneondemand/what-a-great-user-experience-looks-like-for-your-lms/
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  10. Artificial intelligence (AI) is an unstoppable force. As noted by Martech Today, AI is already "here and now," and three-quarters (registration required) of companies that are using AI see improved revenue. The technology continues to make significant advances in both predictive capability and intelligent decision making — organizations are excited about the prospect of merging AI with existing people and processes to boost overall business outcomes.

    What AI enthusiasts don’t want to talk about? The immovable objective to its unstoppable force: employee experience.
    https://www.forbes.com/sites/forbestechcouncil/2018/07/16/what-ai-enthusiasts-dont-want-to-talk-about/#522b823a3bba/
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Mopinion: The Leading User Experience Tool

Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.