tjeerdtraats

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  1. Waste your time wisely — This phrase doesn’t fall far from the tree when it comes to being involved in the design community. Actually, it probably shouldn’t fall far in any discipline where you need to keep up.
    https://uxplanet.org/wasting-time-wisely-3f4f50aaba08/
    Tags: , , by tjeerdtraats (2017-12-29)
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  2. Dallas-based ProjectUX launched on YouTube last week and gives startups the opportunity to get feedback from UX experts about their product designs.

    A new web series based out of Dallas is helping early-stage startups identify user experience issues through a panel of experts.
    https://dallasinnovates.com/web-series-helping-startups-improve-their-user-experience/
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  3. Curious what the best practices are for gathering real time feedback from your online visitors? Perhaps you’re doing this already but struggle to manage the data and pick out important trends? If so, tune in to our upcoming webinar hosted by digital feedback specialist, Luke Price. In this webinar, we will focus on how financial institutions can gather and get the most out of their online customer feedback data.
    https://mopinion.com/webinar-how-financial-institutions-can-use-online-feedback/
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  4. With the exception of some types of customer research and testing that must be done on site or in person, CX and UX jobs can be performed completely remotely. We do not need to come into physical offices, neither to whiteboard — thanks to digital and cloud alternatives — nor to collaborate with co-workers located in the US, Croatia, India, South Africa, Brazil and around the world.
    http://cmswire.com/digital-experience/what-2020-holds-for-ux-and-customer-experience/
    Tags: , , , , by tjeerdtraats (2019-12-18)
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  5. UX expert Gareth Dunlop explores the challenging question faced by many a designer: what do customers actually want?

    The classic criticism levelled at consultants of many hues is that they ask for your watch, then tell you the time. They are notorious for asking lots of questions and reporting back with little more than a glorified transcription in a 50-page report, 40 pages of which are part of an off-the-shelf template.
    https://www.siliconrepublic.com/companies/ux-design-gareth-dunlop/
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  6. In January, Facebook announced major and ongoing changes to its news feed to improve the user experience – and people’s lives. But will it work? And what does it mean for brands?
    https://uk.kantar.com/tech/social/2018/what-do-the-facebook-news-feed-changes-really-mean/
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  7. If designed well, conversational user interfaces offer many benefits to end users. Language is the most natural interface humans understand. Therefore, talking to a machine rather than entering specific commands facilitates a more natural user experience. It will take a user less effort to get familiar with an application as there is no need to get used to screens, navigation hierarchies, input fields, and buttons. Thanks to machine learning, applications will learn how to adapt to humans, rather than humans needing to adapt to applications.
    http://www.digitalistmag.com/cio-knowledge/2017/11/23/what-every-cio-needs-to-know-about-trends-in-user-experience-design-2-05490515/
    Tags: , , by tjeerdtraats (2017-11-29)
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  8. The easy interchange of data is crucial for government agencies. On a regular basis, agencies must share information between components, other agencies, partners, foreign governments and international organizations as a critical element of their mission execution. This strategy enables unity of effort, more rapid and informed decision-making, increased adaptability, improved situational awareness, and greater precision in mission planning and execution.
    http://www.nextgov.com/ideas/2018/02/what-happens-when-you-cant-share-or-access-your-own-data/145849/
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  9. Real-time customer feedback is a type of qualitative data collection, in which you receive live feedback from visitors on your website or mobile app. With real-time customer feedback, you can immediately see the needs and wishes of your visitors as well as monitor for potential problems such as bugs or missing information in the customer journey.
    https://mopinion.com/what-is-real-time-customer-feedback/
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  10. User experience (UX) design is the process of building relationships between products and prospects or customers through a digital or physical experience that involves engineering, marketing, graphical, industrial and interface designs. UEGroup CEO Tony Fernandes in an interview with CMSWire called UX design an “interactive brand experience that takes the place of establishing credibility and connection in the way that logos and taglines did in the past.”
    https://www.cmswire.com/customer-experience/what-is-user-experience-ux-design/
    Tags: , , by tjeerdtraats and 1 other (2018-03-30)
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