It is no secret that the faster the user’s internet connection is, the faster the website will load. It is a crucial factor in the success of a business, but one that it can not directly control (long live #netneutrality). It is also hard to quantify how connection speeds directly affect user experience, and consequently important business metrics such as bounce rate. In this post, we use Chrome User Experience Report to analyze the impact of internet speed on real-world user experience.
https://dexecure.com/blog/impact-3g-vs-4g-connections-user-experience-countries/
Imagine a user visiting your company’s Azure AD app launcher for the first time and finding exactly the apps they need to be productive and effective. No confusion or clutter. A dream scenario, right?
You’ve sent us more and more requests for features that allow you to better manage third-party apps as you’re onboarding them to Azure AD, so your users can have a cleaner, more efficient experience. We’ve heard those requests and are working to help Azure AD administrators better control what applications their users see, and we’re starting with the ability to hide apps.
https://cloudblogs.microsoft.com/enterprisemobility/2017/12/04/improving-the-app-launcher-user-experience-in-azure-ad/
Ozzie Goldschmied, CTO at Ceridian discusses best practices for improving user experience across all employee and business touchpoints. He shares solutions for managing complex workforce scheduling and pay requirements which are key challenges for just about any organization today. Ozzie leads the design and development of Dayforce HCM, the award-winning single application for human capital management and is focused on best practices, excellence, and innovation in product delivery.
https://www.hrtechnologist.com/interviews/payrollwage-salary-administration/improving-user-experience-with-hr-technology-in-conversation-with-ozzie-goldschmied-ceridian/
Todd Bracher is mostly known in the industry for his furniture and product designs, but he is fast making a name as a branding strategy leader, too. As an adviser to American manufacturer HBF, Todd Bracher Studio has helped the company expand into new markets and reach a more contemporary global audience.
Today’s user-centered work environments have come a long way from the plans of the 1990s, in which cubicles made efficient use of real estate, often at the expense of comfort and experience. Bracher and HBF’s vision is in line with current thinking about humanistic design: The aim is to make workplace furniture more comfortable, but not too comfortable. It’s all in support of more collaboration, more creativity, and, ultimately, more productivity.
http://www.metropolismag.com/design/tod-bracher-profile/
It’s almost impossible to argue that now, more than ever, true power lives with the customer. Because of this, the concept of the customer experience (also commonly referred to as CX) has grown to almost mythical proportions in recent years. It’s no longer enough to just offer quality products or services. The customer experience that you offer needs to be as good or even better than everyone else’s – yet this in and of itself brings with it a few unique challenges that must be addressed.
https://chiefexecutive.net/integrating-the-customer-and-employee-experience/
International search engine optimization (SEO) remains one of the foremost ways for a brand to establish their global digital footprint.
It is a hugely challenging endeavor that rewards those who find the right blend of global best practices and local-level insights.
Global trends like the adoption of a mobile-first approach should shape international SEO strategy, but this must be imbued with the usage trends that make each territory distinct.
https://searchengineland.com/international-seo-build-global-footprint-294401/
It was, for some people, the confirmation of what they'd known all along: iPhones were being secretly slowed down by Apple to make people buy new ones. For others it was a public relations nightmare, ruining all the hard work they'd done to dispel myths about the iPhone by appear to confirm those myths, even if they didn't really.
http://www.independent.co.uk/infact/iphone-slow-apple-battery-replacement-cost-price-how-to-explained-latest-a8159826.html/
An increasing number of people are complaining that their iPhone X handsets don't last as long as they should, and are experiencing faster battery drain.
Two years ago, Apple surprised the smartphone world with the release of the iPhone X, the first handset to feature a notch, advanced Face ID, and a totally new look. The iPhone X's design was so popular that many handsets released after it copied or at least tried to mimic how Cupertino's smartphone looked like.
http://ibtimes.com/iphone-x-users-experience-faster-battery-drain-issues-2892803/
User experience tests are often troubled by too many constraints: budget, staff, vagueness of the results… This year I wanted to use my knowledge in hypnosis to make them easier, more precise and less biased. This study has led to interesting results, particularly for those who wish to pursue emotional design.
https://uxplanet.org/is-it-possible-to-make-user-experience-testing-more-efficient-by-using-hypnosis-bf2c534649a/
B2C companies have long known that a great customer experience is crucial for success. Matt Hampshire encourages B2Bs to take it just as seriously.
Slowly but surely, B2B companies are beginning to realise they need to catch up with the way their customers are finding, researching and buying their products through digital platforms. They’re starting to understand that they are being evaluated using the same criteria as B2C businesses.
More and more, they are seeing how customers are placing a higher priority on ease of use, relevance and value, just as they would on Amazon or any other digital marketplace.
http://www.insidesap.com.au/time-fix-dated-b2b-user-experience/
Bookmarks on this page are managed by an admin user. 
