Are you creating a “cross-channel conversational engine powered by machine-learning technology”, or simply “a chatbot that learns with the users”?
https://uxdesign.cc/the-user-experience-of-choosing-the-simplest-possible-words-90628a3c4a44/
There is a Spanish proverb that translates: “In the blacksmith’s house, a wooden knife”, and is the paradox of how there can be scarcity of something where there should be abundance. It happens to be true in many professions.
What about UX Designers? They are all about analyzing human behavior to develop solutions that create meaningful digital » experiences. They feel passionate about finding the pain points in users and releasing that pain through new or improved products and services.
But, who analyzes the pain points of UX Designers? Who studies their behavior, their interactions, their experiences? Other Designers?
https://uxdesign.cc/who-solves-user-experience-issues-for-ux-professionals-e0a31afa0ee8/
The User Experience Design process is complex and organic, and — like so many problems UX professionals encounter — challenging to express in simple terms.
Most visual models of the UX process push boxes and arrows to the limit in a struggle to capture the iterative and collaborative nature of product design progression. The video below, which is my latest UX process visualization, breaks free from Euclidean convention in leveraging Fractal geometry — in a storytelling capacity — to describe the UX process at scale.
https://uxplanet.org/user-experience-design-process-a-fractal-model-7422a3b01f7d/
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