Many organizations are taking steps towards becoming compliant with the upcoming EU General Data Protection Regulation (GDPR) before the May 2018 compliance date. But only a few are considering user experience (UX) aspects of GDPR compliance, which is of paramount importance in order to gain a competitive edge. A sound UX strategy tied with GDPR compliance will enable organizations to use personal data privacy as a differentiator in the market to attract new customers and retain existing ones. It is necessary to consider privacy as a key ingredient of your UX at the initial stages itself.
This webinar will cover best practices when applying GDPR into your product experience and user journey with the examples such as:
- User onboarding
- Privacy by design
- Managing user consent
- Adopting your software and user interfaces to ensure GDPR compliance
https://wso2.com/library/webinars/2018/05/the-impact-of-gdpr-on-user-experience/
While a data-based world allows us to build services and products, it also requires complicated processes of acquisition that can be tedious if not overwhelming. This is why businesses are increasingly implementing artificial intelligence to simplify their data-based services. Here’s how 5 brands are turning to chatbots and voice programs to allow users to easily input information and receive personalized instructions for complex or unfamiliar processes, resulting in a customer onboarding journey with minimal friction.
https://www.psfk.com/2018/05/trend-brands-leverage-ai-streamline-user-experience.html/
We want to make sure you have all the skills and resources you need to set your feedback programme into motion, which is why we recently launched a free series of onboarding webinars.
https://mopinion.com/watch-on-demand-mopinion-academy-onboarding-webinars/
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