eringilliam: innovation*

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  1. Like always, Mopinion is committed to providing the best possible feedback analytics solution out there. This means our team must work continuously to improve and make meaningful changes to our platform, which is made possible thanks to feedback provided by our customers. Having said that, we are really excited to announce the launch of several new features and updates, important security updates and other visual enhancements!
    https://mopinion.com/april-product-updates-web-notification-mobile-sdk/
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  2. Hackathons are a staple of tech culture. They’re synonymous with digital innovation and a playground for exploring possibilities.

    The premise of a hackathon is to pull eager engineers, product managers, user-experience specialists and anyone else with a vested interest in product development into a confined space for a set period of time (typically 24 to 48 hours) and have them creatively use design and technology to "hack together" at a new idea or a solution to a customer problem.

    While hackathons are best known for being a breeding ground for tech startups, they can also be catalysts for larger organizations looking to accelerate innovation.
    https://www.forbes.com/sites/forbestechcouncil/2018/06/07/how-to-accelerate-customer-innovation-through-internal-hackathons/#190712cc21a7/
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  3. User-centered design is now at the core of every innovative design, and ensuring your site or app’s visitors have a positive user experience is more important than ever.

    Great user experience doesn’t just help your visitors get around your site: it triggers emotional connections and brings you closer to your users. But sometimes it can be tricky to get UX right, no matter how much advice there is out there to get your design noticed.

    Lucky for you, we’ve been on the lookout for inspirational web and app user experiences to help you level up your UX design…
    https://www.justinmind.com/blog/the-best-website-and-app-user-experiences-according-to-the-experts/
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  4. If you’ve ever taken an Uber, you know that the startup identified practically every consumer pain point involved with hailing a taxi – not being able to find one, standing in a long taxi line, rude drivers, the credit card machine always being broken – and addressed each one with a simple, easy-to-navigate mobile app.

    Uber has become such a classic example because it figured out how to create a simple, clean experience for both the customer and the driver. When both sides work in perfect harmony, everyone enjoys the experience. The taxi industry didn’t see Uber coming, and has been slow to innovate in response.
    https://www.forbes.com/sites/dangingiss/2018/07/02/how-ubers-user-experience-creates-a-seamless-customer-experience/#2954eb96ff7a/
    Tags: , , , by eringilliam (2018-07-03)
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  5. Let's face it -- when it comes to measuring the return on investment for user experience (UX), all the traditional metrics fall down flat. For today's organizations, you simply can't put a price on the value of delivering an incredibly satisfying and rewarding experience to customers and users. That value percolates across all parts of the enterprise -- well beyond customer service.

    The debate about the ROI of UX has been heating up lately. Alan Cooper, an ancestry thinker and software alchemist, recently posted that the question about the ROI of UX is "the most idiotic question ever asked." Why? Because organizations really don't pay attention to or even care about the value of superior UX, he states.
    https://www.zdnet.com/article/the-value-of-superior-ux-priceless/
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  6. When computer networking hit its first big wave of innovation in the 90’s, spurred by the internet age, it was the definition of school-age cool: mysterious, and infinitely complex. The internet and networks connected people like never before. Over the next few decades, as innovation exploded in other areas like cloud computing and mobile, networking innovation sort of stagnated.
    https://www.forbes.com/sites/riverbed/2018/10/23/beyond-cool-unlocking-new-possibilities-for-the-users-digital-experience-by-reimagining-the-network/
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  7. Innovation is everything in our ever-changing business world. If you want your business to remain on top, you have to keep up with the latest and greatest trends.

    However, there’s also something to be said for “tried and true” business tactics. According to members of Forbes Technology Council, the most innovative companies of the last 20 years had some common keys to their long-term success, and today’s tech leaders can follow in their footsteps. Here’s how you can implement some of the lessons imparted by these technology giants.
    https://www.forbes.com/sites/forbestechcouncil/2019/02/01/long-term-success-lessons-from-techs-most-innovative-companies/#8292b4631638/
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  8. It is said that a successful product is a reflection of who we are. Usually, our unique perspective is what leads to the initial discovery. As the product acquires feedback, our keen desire to respond is what drives further innovation.

    We can have better UI and UX experiences using web chat and augmented conversations. Time and time again I see technology products starting on the right footing only to deteriorate as companies push them to scale.

    The internet now is quite mature, so this is becoming to stop using emojis finally experience. Few companies can repeat the process of innovation discovered initially has been with their successful flagship products — never mind the improvement on existing ones.
    https://readwrite.com/2019/03/03/better-ui-experiences/
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