Every time I sign into any social media platform, someone has an opinion on the future of voice. It’s either the future we all deserve from the technology at our fingertips or it’s another passing fad that will come and go. The overwhelming conversation is the issue with the user experience around voice. How it’s too public, too confusing, too nuanced, a general feeling that people will not take to it. It’s too futuristic and intimidating for the average person to interact with regularly. All of those points might very well be true, but I take issue with the reason behind why we accept that.
Throughout the digital evolution, we have pointed to a myriad of technologies that would “never be adopted” for whatever reasoning at the time. The fact is that at every turn, there have been challenges with the UX because humans are, by condition, bad at change. The thing that overcomes those challenges is function, which is the real issue right now in voice.
http://www.adweek.com/digital/ai-not-user-experience-is-holding-voice-back-from-its-full-potential/
While a data-based world allows us to build services and products, it also requires complicated processes of acquisition that can be tedious if not overwhelming. This is why businesses are increasingly implementing artificial intelligence to simplify their data-based services. Here’s how 5 brands are turning to chatbots and voice programs to allow users to easily input information and receive personalized instructions for complex or unfamiliar processes, resulting in a customer onboarding journey with minimal friction.
https://www.psfk.com/2018/05/trend-brands-leverage-ai-streamline-user-experience.html/
The Internet has completely transformed since its evolution, and so has the web development. Websites with standard text pages, few pictures, and font variation are the tales of the old days. Today, the advancement of web technologies has enabled the web development to include images and audiovisual content for delivering another level of user-experience than just information.
Moreover, Gartner has predicted that by 2020, enterprises will manage 85% of their relationship with customers without any human interaction. Therefore, it implies that Artificial Intelligence will enable customers to interact effectively. As part of this, machines will simulate the human intelligence processes involving the learning, reasoning, and self-correction.
https://customerthink.com/how-ai-can-enhance-the-user-experience-of-web-applications/
Your smartphone is about to get smarter, thanks to artificial intelligence (AI) and machine learning (ML). And that has huge implications for enterprise support for mobility.
Enterprise mobility has long promised to allow workers to be productive wherever they are, to speed up business processes and to improve accuracy and efficiency by putting the most up-to-date data in the hands of workers in the field, says Kevin Burden, vice president of mobility research and data strategy at 451 Research. The addition of AI will help deliver on those promises, he says.
https://www.computerworld.com/article/3286264/mobile-wireless/how-ai-will-change-enterprise-mobility.html/
Today, web-development focuses on enhancing user experience. From small, medium to large enterprises, everyone is keen to leverage the Artificial Intelligence’s power for offering better personalization and boosting his or her web-experience.
Let’s have a look at how Artificial Intelligence is transforming the web-development to enhance user experience:
http://customerthink.com/how-ai-can-enhance-the-user-experience-of-web-applications/
Artificial intelligence (AI) is an unstoppable force. As noted by Martech Today, AI is already "here and now," and three-quarters (registration required) of companies that are using AI see improved revenue. The technology continues to make significant advances in both predictive capability and intelligent decision making — organizations are excited about the prospect of merging AI with existing people and processes to boost overall business outcomes.
What AI enthusiasts don’t want to talk about? The immovable objective to its unstoppable force: employee experience.
https://www.forbes.com/sites/forbestechcouncil/2018/07/16/what-ai-enthusiasts-dont-want-to-talk-about/#522b823a3bba/
Not long ago, a company could gain the loyalty of its clientele based on product quality and little else. But with time, the difference between what a company offers and what its competitors provide has become negligible. Today, companies are increasingly seeking for alternative ways to win their customers. In ecommerce business, one such way is by providing impeccable user experience (UX). The article describes the ways artificial intelligence can enhance user experience.
https://www.clickz.com/using-ai-to-improve-user-experience/216056/
AI systems and devices will soon recognize, interpret, process, and simulate human emotions. A combination of facial analysis, voice pattern analysis, and deep learning can already decode human emotions for market research and political polling purposes. With companies like Affectiva, BeyondVerbal and Sensay providing plug-and-play sentiment analysis software, the affective computing market is estimated to grow to $41 billion by 2022, as firms like Amazon, Google, Facebook, and Apple race to decode their users’ emotions.
https://hbr.org/2018/07/3-ways-ai-is-getting-more-emotional/
If you’ve been paying attention to the application of artificial intelligence in retail, you may feel like the buzz around the topic has gone from zero to “arrived” in less than a year. In retail time, even at the speed of the modern consumer, that is incredibly fast.
Some of the hype has come from activity around specific use-cases for the application of AI in retail. While companies like Baidu profess over 100 AI capabilities, in retail it appears that use-cases are centering on four main areas:
https://www.forbes.com/sites/nikkibaird/2018/08/13/retail-has-three-big-ai-dilemmas/
CIOs are often inundated with vendor promises of a user experience so superb, they won’t need to fret about employee training. But CIOs should be skeptical when they hear promises like these, especially when it comes to AI and automation technologies.
https://searchcio.techtarget.com/blog/TotalCIO/AI-and-automation-will-need-more-than-a-great-user-experience/
Bookmarks on this page are managed by an admin user. 
